01
Weekly calendar views that adapt to rotating shifts.
02
Swap shifts without confusion—no group chats needed.
03
Submit availability fast. Managers stay up-to-date.
04
Assign shifts by role—waiter, barista, nurse, or more.
ShiftMate is the smart shift and availability planner designed to help you streamline scheduling, improve team efficiency, and avoid conflicts. With a simple, user-friendly interface, you can manage your workforce in real time and make adjustments on the fly. ShiftMate is completely web-based, so it works in any modern browser on Mac, Windows, Chromebook, iOS and Android. We also offer free companion apps for iPhone/iPad and Android phones that support push notifications, geo-fenced clock-ins and offline mode for spotty connections.
Our Advanced Scheduling Engine crunches historical staffing data, predicted foot-traffic, and employee preferences to generate the most efficient rota possible. Drag-and-drop changes ripple through the calendar instantly, alerting only the people affected. Managers can lock critical roles, set skill-based constraints, or let the AI auto-fill hard-to-cover shifts. The result is fewer gaps, reduced overtime, and happier staff all round. Say goodbye to manual spreadsheets forever.
ShiftMate's built-in Team Chat keeps conversations where the work happens. Each shift, role, or project gets its own channel, so baristas aren’t flooded with kitchen updates and vice-versa. Read receipts and emoji reactions keep communication lightweight, while file sharing lets you drop SOPs or menu updates right into the thread. Because the chat is tied to the schedule, everyone always sees messages in their local time zone—no more “What time is that for me?” confusion.
The integrated Task Manager turns every shift into a checklist of actionable items. Assign opening duties, compliance checks, or closing chores to specific roles and watch completion progress in real time. Automated reminders nudge staff if a task is overdue, and recurring templates make weekly or monthly routines effortless. Managers get a bird’s-eye dashboard, while employees enjoy the satisfaction of ticking off each item.
Smart Notifications ensure everyone receives the right information at the perfect moment. Push alerts, SMS, or email can be configured per user, reducing noise for veterans and adding hand-holding for new hires. Geo-fenced reminders prompt clock-ins when staff arrive on site, and one-tap shift swaps empower employees to handle emergencies without manager intervention— creating a seamless, stress-free scheduling ecosystem.
Mobile-first design
Clock-in, swap shifts and chat with teammates on the go. ShiftMate’s iOS & Android apps mirror the full web experience.
Built for Shift Teams
Four essentials every ShiftMate user loves.
Everything in one app. On all platforms and devices.
Smart task manager
Opening checklists, closing duties and safety checks — assign, track and tick-off every task directly within the schedule.
Choose the right plan for your team
ShiftMate offers flexible plans to meet the needs of your team. Whether you’re a small business or a large enterprise, we have the right plan for you.
$19 /month
For small teams or startups who need basic shift management.
$49 /month
For larger teams needing advanced features and customization.
FAQ
ShiftMate is completely web-based, so it works in any modern browser on Mac, Windows, Chromebook, iOS and Android. We also offer free companion apps for iPhone/iPad and Android phones that support push notifications, geo-fenced clock-ins and offline mode for spotty connections.
The engine blends historical sales or foot-traffic data, employee skills, availability, labour-law rules, and your own business priorities. It runs thousands of simulations in a few seconds, then produces the rota with the lowest predicted understaffing and overtime cost. You can still tweak by hand—drag one shift and all downstream conflicts are highlighted instantly.
Yes—if you allow it. ShiftMate’s “self-service swaps” let staff offer a shift to qualified co-workers. The system checks role, skill and maximum-hours rules automatically. You can require manager sign-off or let approved swaps go live instantly. Either way, everyone involved receives real-time notifications so nothing falls through the cracks.
Absolutely. Messages are encrypted in transit and at rest, stored in EU or US data centres that comply with ISO-27001 and SOC-2. You control channel access by role or location, and chat history is searchable for audit purposes. Unlike consumer apps, ShiftMate keeps personal phone numbers private and respects each employee’s notification preferences.
Yes—out-of-the-box connectors exist for ADP, Gusto, Xero, Square POS, Lightspeed and more. You can export hours in CSV, or use our REST API and Zapier app to push data anywhere else. Time-clock events sync every five minutes, cutting payroll prep from hours to minutes.
Plans scale smoothly—when you add the sixth user to the Basic plan, we’ll prompt you to upgrade to Growth. All data and settings stay intact, and you only pay the pro-rated difference for the rest of the billing cycle. Enterprise pricing is flat per active user, so you’re never penalised for hiring seasonal staff.